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FAQ's
FAQ's
Q: Is Ijazza Guide free?
A:
YES, Ijazza Guide. Charges you nothing! The software is completely free and as calls are routed over the internet rather than the mobile network, you need only pay your regular service provider for the data costs.
YES, Ijazza Guide. Charges you nothing! The software is completely free and as calls are routed over the internet rather than the mobile network, you need only pay your regular service provider for the data costs.
Q: How can I configure my GPRS settings?
A:
To install GPRS settings on your mobile:
- Orange: Dial *140# then the call button
- Zain: send SET to 95000
- Umniah: call 1333 and request your GPRS setting
Q: How can I download Ijazza Guide?
A:
Go to http://www.ijazza.com in your mobile phone's browser and follow the instructions to download Ijazza Guide.
Go to http://www.ijazza.com in your mobile phone's browser and follow the instructions to download Ijazza Guide.
Q: How can I enter www.ijazza.com in my mobile browser?
A:
This is usually where you can enter a URL:
- Nokia: Menu -> Web -> enter www.ijazza.com
- Sony Ericsson: Menu -> Internet -> right key -> Go to -> enter address-> enter www.ijazza.com
- Samsung: Menu -> Browser -> enter address (sometimes http:// or URL) -> enter www.ijazza.com
- Motorola: Menu -> Webaccess -> go to URL-> enter www.ijazza.com
- LG: Menu -> Browser -> go to URL -> enter www.ijazza.com
Q:I click on the download link, but nothing happens. I cannot connect.
A:
Check if you can use mobile internet: surf to http://www.google.com with your mobile phone browser. If this is not possible, your mobile internet settings are not correct. Please contact your mobile operator to receive the correct settings. Often they are available on your operator's website.
Some phones do not support the download link and will only work if you type the URL http://www.ijazza.com in your mobile browser and choose 'No success? *Click here'. *Link for the online form
Check if you can use mobile internet: surf to http://www.google.com with your mobile phone browser. If this is not possible, your mobile internet settings are not correct. Please contact your mobile operator to receive the correct settings. Often they are available on your operator's website.
Some phones do not support the download link and will only work if you type the URL http://www.ijazza.com in your mobile browser and choose 'No success? *Click here'. *Link for the online form
Q:How do I know if my mobile phone is supported?
A:
The Ijazza Guide will work with most phones that don't date back to the old days when phones still had antennas and black and white screens. If your phone is brand new, it might be the case that we have not added it to our database yet.
You can also just surf to http://www.ijazza.com on your mobile phone. This will take you to the download page. If your phone is recognized correctly and supported, you can immediately download the Ijazza Guide. Alternatively, you will have to choose your phone brand and type. If your phone is not in the list, we don't support it yet.
The Ijazza Guide will work with most phones that don't date back to the old days when phones still had antennas and black and white screens. If your phone is brand new, it might be the case that we have not added it to our database yet.
You can also just surf to http://www.ijazza.com on your mobile phone. This will take you to the download page. If your phone is recognized correctly and supported, you can immediately download the Ijazza Guide. Alternatively, you will have to choose your phone brand and type. If your phone is not in the list, we don't support it yet.
Q:I get a message saying Ijazza Guide is not trusted. What is the risk?
A:
This is a default message on your phone when you install an application. Do not worry; it is in not a security risk to your mobile phone or subscription.
This is a default message on your phone when you install an application. Do not worry; it is in not a security risk to your mobile phone or subscription.
Q:Should I install Ijazza Guide in the phone memory or on my memory card?
A:
Some mobile phones let you choose to install applications on either the phone memory or an external memory card. It doesn’t matter which one you choose.
Some mobile phones let you choose to install applications on either the phone memory or an external memory card. It doesn’t matter which one you choose.
Q:Where can I find the Ijazza Guide after I have installed it?
A:
This is very different per phone. You will find Ijazza Guide in one of the following locations:
This is very different per phone. You will find Ijazza Guide in one of the following locations:
- Nokia: My Own or Applications
- Sony Ericsson: Games or Applications
- Samsung: Java World
- Motorola: Games & Applications
- LG: My Own
- Windows Mobile: Start / Programs / Midlet Manager
Q:I get a message saying "Memory Full"
A:
If your memory is full, clear some space by erasing an application, minimum of 250kb is required. Once there is sufficient space, try downloading Ijazza Guide again.
If your memory is full, clear some space by erasing an application, minimum of 250kb is required. Once there is sufficient space, try downloading Ijazza Guide again.
Q:I’m sure that the GPRS settings is installed on my device but still, Ijazza tells me "Please check your GPRS setting", what’s wrong?
A:
If you are choosing the GPRS configuration from a popup list, most properly you are not choosing the right GPRS configuration; you have to use either Internet or WAP. Otherwise, some mobile phones need to specify the GPRS configuration that should be used for each application separately or set GPRS configuration for all java application.
If you are choosing the GPRS configuration from a popup list, most properly you are not choosing the right GPRS configuration; you have to use either Internet or WAP. Otherwise, some mobile phones need to specify the GPRS configuration that should be used for each application separately or set GPRS configuration for all java application.
- Sony Ericsson :
1. Go to Connectivity> Internet settings > Settings for java
2. Choose Internet profile - Motorola:
1. Make sure that Internet settings are set to default - Samsung:
1. Go to Main Menu > Applications > Ijazza
2. Click on Option choose Network communication
3. Point to Internet APN or set the APN to:a. Zain (internet/ internetpre)
b. Orange (net.orange.jo)
c. Umniah (net) - Nokia:
Some Nokia devices doesn’t show a popup list of GPRS configuration , in this case you have to check the following:
1. Check if Settings> Configurations> Preferred access pt. is set to (internet settings) , else do your own Access point :a. Go to Settings> Configurations> Personal config. sett
b. Then click Options> Add new choose Access Point
c. Click on Access point settings> Bearer settings
d. Set Pocket data acc. pt. toi. Zain (internet/internetpre) ii. Orange (net.orange.jo)
iii. Umniah (net)
Q:I get an "Allowed to use network" question every few seconds.
A:
The Ijazza Guide needs to check the internet regularly. Mobile phones ask for permission when an application enters the internet. You can disable this warning so that it only asks permission when you start it up. It is usually in the JAVA- Games-, or Application settings menu. It is best to check your phone manual on how to do this. On Nokia phones go into the application settings, sometimes called "Application Manager" and set network access to "ask first time only".
The Ijazza Guide needs to check the internet regularly. Mobile phones ask for permission when an application enters the internet. You can disable this warning so that it only asks permission when you start it up. It is usually in the JAVA- Games-, or Application settings menu. It is best to check your phone manual on how to do this. On Nokia phones go into the application settings, sometimes called "Application Manager" and set network access to "ask first time only".
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